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Client Service Agreement

Tempixl LLC · Last updated: May 2026 · Effective upon submission of intake form

This Client Service Agreement ("Agreement") is a legally binding contract between you ("Client") and Tempixl LLC ("Tempixl"), a Florida limited liability company. By submitting your intake form, you confirm that you have read, understood, and agree to be bound by this Agreement, the Tempixl Terms of Service, and the Tempixl Privacy Policy.

01.Parties to This Agreement

Service Provider: Tempixl LLC, a Florida limited liability company

Client: The individual or business entity that submits an intake form and enters into a service arrangement with Tempixl LLC

This Agreement becomes effective on the date the Client submits the intake form and is confirmed in writing by Tempixl. No work shall commence until the applicable setup fee has been received and confirmed.

02.Scope of Services

Tempixl will provide website design, development, hosting, and ongoing management services as defined by the plan selected by the Client:

Plan Setup Fee Monthly Fee Key Inclusions
Starter $299 $99/mo 5-page site, monthly updates, hosting, mobile design
Growth $499 $179/mo 8-page site, SEO basics, analytics, priority updates
Pro $799 $299/mo 10-page site, full analytics, advanced SEO, strategy calls

Any services not explicitly listed in the selected plan are considered out of scope and will be quoted separately. Tempixl reserves the right to adjust plan features with 30 days' written notice to the Client.

03.Project Timeline & Deliverables

Upon receipt of the setup fee and all required materials, Tempixl will begin work on the Client's website. Estimated timelines are:

  • Starter Plan: Initial site delivery within 10–14 business days
  • Growth Plan: Initial site delivery within 14–21 business days
  • Pro Plan: Initial site delivery within 21–30 business days

These timelines assume the Client provides all required materials in a timely manner. Delays caused by incomplete or late materials from the Client will extend the project timeline, and Tempixl shall not be held responsible for such delays.

Revision Policy: Each plan includes one (1) round of revisions after the initial design delivery. A "revision" is defined as reasonable, consolidated feedback submitted in a single communication — not multiple separate rounds of changes. Additional revision rounds beyond the one included are available at $75/hr, billed in 30-minute increments, and must be agreed upon in writing before work begins.

Approval Deemed Clause: Upon delivery of any design mockup, completed page, or revision for Client review, the Client has 7 business days to provide written feedback. If no feedback is received within this window, the deliverable shall be considered approved by the Client and Tempixl may proceed accordingly. This policy protects both parties from indefinite project delays.

Material Delay Policy: If the Client fails to provide required materials (logo, photos, content, or access credentials) within 14 business days of Tempixl's request, the project may be paused and re-queued. The project timeline resets upon receipt of all required materials.

04.Payment Terms & Late Fees

Setup Fee: Due in full before any work begins. Tempixl will not commence design or development until the setup fee is received and confirmed.

Monthly Subscription: Billed automatically on a recurring basis on the same calendar date each month. The first monthly payment is due upon project launch.

Late Payment Fees: Any balance not received within 7 calendar days of the due date will accrue a late fee of 1.5% per month (18% per annum) on the unpaid balance. If payment is not received within 30 days, Tempixl reserves the right to suspend all services. Accounts outstanding beyond 60 days may be referred to collections. The Client agrees to reimburse Tempixl for all reasonable attorney and collection agency fees incurred in recovering any outstanding balance.

Outstanding Balance on Termination: Upon termination of this Agreement for any reason, all outstanding balances become immediately due and payable. Tempixl will not release website files, transfer domain access, or provide any deliverables until all outstanding balances are settled in full.

All payments are processed via Stripe. The Client is responsible for maintaining valid payment information at all times.

05.Monthly Updates Policy

Each plan includes a set of monthly update requests. "Updates" are defined as reasonable content changes to an existing page — such as text edits, image swaps, hours changes, or minor layout adjustments. Updates do not include:

  • Adding entirely new pages or sections (treated as new project scope)
  • Redesigning the overall website structure or visual layout
  • Developing new functionality such as booking systems, e-commerce, or custom integrations (quoted separately)
  • Tasks requiring more than 2 hours of work per request

Update requests must be submitted in writing to contact@tempixl.com and will be completed within 5–7 business days of receipt, unless otherwise agreed upon in writing.

06.Client Obligations

The Client agrees to:

  • Provide accurate business information, branding materials, photos, and content required for the project
  • Review and respond to deliverables within 7 business days of submission by Tempixl
  • Maintain timely communication and respond to requests within 3–5 business days
  • Ensure all content and materials provided are owned by the Client or properly licensed for commercial use
  • Keep payment information current and notify Tempixl of any billing changes promptly
  • Not engage in any activity that would cause Tempixl's hosting infrastructure to violate applicable laws or third-party terms of service
  • Obtain all necessary business licenses, permits, and legal authorizations required to operate their business

07.Representations & Warranties

Each party represents and warrants to the other that:

  • They have full legal authority to enter into this Agreement
  • The execution and performance of this Agreement does not violate any other agreement, obligation, or applicable law
  • All information provided to the other party is accurate and complete to the best of their knowledge

Client additionally represents and warrants that:

  • All content, images, logos, and materials provided to Tempixl are owned by the Client or properly licensed for commercial use
  • The Client's website and business activities will not violate any applicable laws, regulations, or third-party rights
  • The Client's business is not engaged in any activity that is illegal, deceptive, harmful, or discriminatory
  • The Client will promptly notify Tempixl if any of the above representations become inaccurate

08.Ownership & Intellectual Property

Client Content: All content, logos, images, and materials provided by the Client remain the intellectual property of the Client.

Website Deliverables: Upon receipt of all outstanding payments in full, ownership of the custom-designed website transfers to the Client. This includes design files and written content created specifically for the Client's project. No transfer of ownership occurs while any outstanding balance remains.

Third-Party Assets: Stock photos, fonts, plugins, and other licensed third-party components remain subject to their respective licenses and are not transferred as Client-owned assets.

Portfolio Rights: Tempixl retains the right to display completed work in its portfolio, case studies, and marketing materials unless the Client requests otherwise in writing prior to project completion.

09.Confidentiality

Both parties agree to keep confidential any proprietary or sensitive business information shared during the course of this engagement. Tempixl will not disclose the Client's business information, strategies, or materials to any third party except as required to deliver the agreed services or as required by law. This confidentiality obligation survives the termination of this Agreement.

10.Indemnification

The Client agrees to defend, indemnify, and hold harmless Tempixl LLC and its members, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from or related to:

  • Any content, images, or materials provided by the Client that infringe on the intellectual property or other rights of any third party
  • The Client's violation of any applicable law, regulation, or third-party right
  • The Client's business operations, products, or services
  • Any misrepresentation made by the Client in connection with this Agreement
  • The Client's breach of any term of this Agreement

This indemnification obligation survives the termination of this Agreement.

11.Termination

By the Client: The Client may cancel this Agreement at any time by providing written notice to Tempixl at least 7 days before the next billing date. Cancellations received after this window take effect at the next billing cycle. Setup fees are non-refundable once work has begun.

By Tempixl: Tempixl may terminate this Agreement with 14 days' written notice if the Client breaches any material term of this Agreement, fails to make timely payments, or engages in conduct that is harmful, abusive, unlawful, or otherwise violates these terms.

Upon Termination: All outstanding balances become immediately due and payable upon termination. Tempixl will provide the Client with their website files within 14 business days of the termination date, provided all outstanding balances are paid in full. After termination, Tempixl has no obligation to maintain, host, or support the Client's website.

12.Limitation of Liability

Tempixl's total liability under this Agreement shall not exceed the total fees paid by the Client in the three months preceding any claim. Tempixl is not liable for indirect, incidental, or consequential damages including lost revenue, lost data, loss of business, or business interruption.

Tempixl does not guarantee specific business outcomes, lead generation results, search engine rankings, or revenue growth. Digital marketing and SEO results depend on many factors outside our control.

13.Force Majeure

Tempixl shall not be in breach of this Agreement or liable for any delay or failure to perform resulting from events beyond our reasonable control. This includes but is not limited to acts of God, natural disasters, pandemic, fire, flood, war, terrorism, government orders or restrictions, power outages, internet or telecommunications failures, third-party platform outages (including Webflow, Netlify, Stripe, or domain registrars), or any other event outside of Tempixl's reasonable control ("Force Majeure Event").

In the event of a Force Majeure Event, Tempixl will notify the Client as soon as reasonably practicable and will resume performance as soon as the event has ceased. Project timelines will be extended by the duration of the Force Majeure Event. No refunds or credits will be issued for delays caused by Force Majeure Events.

14.Dispute Resolution

In the event of a dispute arising from this Agreement, both parties agree to first attempt resolution through good-faith negotiation for a period of 30 days from the date of written notice of the dispute.

If good-faith negotiation fails, disputes shall be submitted to non-binding mediation in the State of Florida before any legal proceedings are initiated. The cost of mediation shall be shared equally between both parties.

This Agreement is governed by the laws of the State of Florida. Any legal proceedings shall take place exclusively in the courts of the State of Florida, and both parties consent to such jurisdiction.

15.Entire Agreement & Merger Clause

This Client Service Agreement, together with Tempixl's Terms of Service and Privacy Policy, constitutes the entire agreement between the parties with respect to the subject matter herein and supersedes all prior discussions, representations, warranties, and understandings — whether written or oral — between the parties relating to the subject matter of this Agreement.

No modification of this Agreement shall be valid unless made in writing and acknowledged by both parties in writing. No failure by either party to enforce any provision of this Agreement shall constitute a waiver of the right to enforce such provision in the future.

If any provision of this Agreement is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions of this Agreement shall continue in full force and effect.

16.Acceptance of Agreement

By submitting your client intake form, you confirm that you are at least 18 years of age, have the legal authority to enter into this Agreement, and have read, understood, and agree to be bound by this Client Service Agreement, the Tempixl Terms of Service, and the Tempixl Privacy Policy. Electronic acceptance via form submission constitutes a legally binding signature under applicable Florida and federal electronic signature laws.

17.Contact Information

For questions about this Agreement, please contact:

Tempixl LLC

Email: contact@tempixl.com

State of Formation: Florida

Website: www.tempixl.com

Tempixl Tempixl

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